Our number one goal is to keep Rensa's marketplace safe. But we can’t do it alone. We need your help to keep selling and buying safe for everyone.

• Buyers and sellers on Rensa are real people. They are not retailers and most are not professionals. Treat them like you would your neighbour.
• Accurately represent yourself to them.
• Only list items you intend to sell. At a price you intend to sell it at

At Rensa, we ship all items. There is no meeting up with strangers in strange places. To keep you safe, we created an escrow system that ensures your money is safe and released after you have confirmed it.

We follow the law. So should you.

All listed items must be legal to sell and legal to ship — under federal, state and local law. If you don’t own it or have the right to sell, don’t sell it.

We are also required to comply with the regulations of the payment processors and other partners that we work with. Check out our full list of Prohibited Items for more details.

See something that doesn’t feel right? We’re here for you. Reach out to us through the Help Center or Report listing.

Need to cancel or make a return?

Cancellation Policy

Return Policy