This privacy policy informs you about the personal information collection and use practices relating to your use of Rensa's mobile application and website consumer-to-consumer marketplace service. It does not cover other data collection or processing by Rensa or data that other companies or individuals collect or sites or services that are linked from our service.
Carefully review this policy. We will amend it from time to time as our technology, services, features and business models change, so you should review the current privacy policy every time you use our service.
Individuals under the age of 18 are not allowed to use the Rensa service. If you are a parent or guardian of a child and become aware that your child has provided personal information to us, please contact us as described in this Privacy Policy and we will take reasonable steps to remove such information unless otherwise required by applicable law.
When you sign up for our service, you actively provide us with account registration information that you can access and update within the Rensa app at any time, including:
Contact information, such as your name, address, phone, and email
Financial information, such as bank account and/or credit card numbers
Detailed personal information, such as your date of birth or biometric data or identity information
We use the personal information we collect about you to provide our services, improve our services, and to market to you. For example, we use your email address to communicate with you about transactions, new services and other topics we believe are of interest to you. We use your delivery address for delivery of items you purchase through our service. We collect your credit/debit card or other payment card information for payment processing purposes and your bank account information to post deposits when you sell items through our service. We collect social network information for login and authentication purposes.
When we are required by applicable law, we collect additional information from you such as your national identity number (NIN), bank verification number (BVN), or date of birth and we may request you to provide us with such information. You consent to promptly comply with such a request from us if you wish to continue using the service. We use this additional information, in combination with other information we may collect from you such as information about your government-issued identification, for identity verification and fraud prevention purposes, or any other purposes necessary to comply with applicable law.
We may also update your registration information, for example, if you provide a new email or delivery address on your account.
When you use the Rensa service, we process and deliver to you and other users of our service information about your Rensa transactions, such as information about items that you list for sale through our service. In this context, we receive information about your device, software, who you communicate with, message content, locations and our access logs, which includes IP address, device ID, your actions within our service and language settings.
Our browser-based mobile version and website also place cookies (session cookies and persistent cookies) as necessary to provide functionality to you. We associate usage data with your device and your personal account. We process usage information to deliver, improve and optimize our Rensa service, to protect our services, users and others from actual or potential fraud and misuse, and to determine what information, features, promotional information and other services you need or may be interested in. We may combine your usage information with information we collect from other companies and use it to improve and personalize your Rensa experience.
The information Rensa collects may be sent to us by your computer, mobile phone or other access device. The information includes, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information (IP country and city), computer and connection information, internet service provider (ISP), mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. You may opt out of geo-location information collection by editing the setting at your device level.